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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanyua Sanders

February 12, 2026

5  out of  5
rating by Tanyua Sanders
"Very pleased with how the agent Erik took very good care of me and my needs."
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K Rose Sommers

February 11, 2026

5  out of  5
rating by K Rose Sommers
"Noah is the best to work with! He was easy to talk to and explained everything in terms I was able to understand."
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Dawn Graham

February 11, 2026

5  out of  5
rating by Dawn Graham
"Eric is a fantastic person. Explains everything, I think I was lucky to get to talk with him. He helped me to make the right choices for me. I would definitely recommend him and State farm."
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isabel lopez

February 10, 2026

5  out of  5
rating by isabel lopez
"Very helpful in helping me find the best price and coverage for my family. Recommend 100% felt like family"
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Leah Tomes

February 6, 2026

5  out of  5
rating by Leah Tomes
"Erik was great! Highly recommended!!!"
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Gemini Trucker

February 6, 2026

5  out of  5
rating by Gemini Trucker
"Wonderful service from Erik 😃"
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Charelle Lawrence

February 4, 2026

5  out of  5
rating by Charelle Lawrence
"Erik you’re the absolute!! Thank you 😊"
We responded:
"Dear Charelle, Thank you for taking the time to share your experience. We appreciate your recognition of Erik and will do our best to keep up the great work! We're glad you had a great experience here at the Donovan Hawkes Agency and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future for your insurance needs. -Donovan"
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Charelle Lawrence

February 4, 2026

5  out of  5
rating by Charelle Lawrence
"Erik was SUPER Helped me with everything I needed and was very polite I truly appreciate you Erik"
We responded:
"We are grateful and appreciate the time you took to leave your review, Charelle. Thank you for placing your trust in us. We're thrilled that you had a great experience at Donovan Hawkes State Farm. We look forward to serving your insurance needs many more times in the future! Thanks again and we look forward to seeing you again soon. -Donovan"
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Md. Mostafizer Rahman

February 3, 2026

5  out of  5
rating by Md. Mostafizer Rahman
"Agent Erik was super helpful. I’m pretty happy with their services."
We responded:
"Md., Thanks so much for taking the time to share your positive experience of Erik! It's feedback like yours that reminds us why we do what we do to help others with their insurance. We look forward to keeping up the great work! Please let us know what we can do for you in the future. -Donovan"
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Sir

January 30, 2026

5  out of  5
rating by Sir
"Thank you for rescuing me from Progressive. They're professional and wonderful to work with. They can rescue you too. James S."
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Tyra Easley

January 27, 2026

5  out of  5
rating by Tyra Easley
"I'm was so pleased with my service. Chelsea was very very helpful when it came to making sure I was comfortable with getting me my insurance I highly recommend her she was great!"
We responded:
"Tyra, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations here at Donovan Hawkes State Farm! So glad Chelsea was able to help out! -Donovan"
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ShirleyLee

January 26, 2026

5  out of  5
rating by ShirleyLee
"Thank you, State Farm and Noah!"
We responded:
"ShirleyLee, we appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience with Noah at our location. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon. -Donovan"
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Deb Landry

January 23, 2026

5  out of  5
rating by Deb Landry
"Agent Erik K. did a phenomenal job with competitive pricing which was below market. He took the time and patience to get all of our individual coverage needs met. I had many questions, requested several price comparisons and he crafted a personal policy that was both comprehensive & cost effective. Erik went above & beyond in knowledge and customer service! Thx Erik!"
We responded:
"Hi Deb, Thanks for choosing us for your car insurance needs and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. I'm so grateful Erik on our team took such great care of you. We look forward to keeping up the great work! It was a pleasure to serve you. -Donovan"
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Pamela Black

January 2, 2026

5  out of  5
rating by Pamela Black
"Eric was honestly a sweetheart and I truly enjoying talking with him through the whole process. He made everything easy to understand and was so kind! 10/10 recommendation"
We responded:
"Thank you so much for your wonderful review, Pamela! We’re delighted to hear that Erik provided such kind and attentive service throughout your renter's insurance process. At the Donovan Hawkes Agency, we strive to make insurance easy to understand and stress-free for every client. Your 10/10 recommendation means a lot to us! If you ever need assistance or have questions, don’t hesitate to reach out—we’re here to help protect what matters most to you. -Donovan"
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Krista Durski

January 2, 2026

5  out of  5
rating by Krista Durski
"The process was simple and easy to understand. I was able to save up to $60 switching from my previous insurance company. Eric listened to my concerns and didn’t try to push extra policies I didn’t want. There was no pressure to switch when I called for a quote."
We responded:
"Krista, thank you for sharing your positive experience with the Donovan Hawkes State Farm office! We’re glad to hear that Erik provided clear, no-pressure guidance and helped you save up to $60 by switching your insurance. Our goal is to offer straightforward, affordable coverage that fits your needs without any unnecessary upselling. If you ever have questions or want to review your policies, feel free to contact us—we’re here to support you every step of the way! -Donovan"
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Tiffany Stanton

January 2, 2026

5  out of  5
rating by Tiffany Stanton
"Don was great and very personable, obviously cared about what my needs for insurance were and helped me understand things better which I greatly appreciate. Normally getting insurance is tedious and bothersome but he made it so much smoother and less so!!"
We responded:
"Thank you so much for your kind words, Tiffany! At the Donovan Hawkes State Farm Agency, we pride ourselves on providing personalized insurance solutions tailored to your unique needs. We're thrilled to hear we made your insurance experience smooth and easy to understand. Delivering exceptional customer service and making insurance hassle-free is our top priority. If you ever have questions or need assistance with your coverage, don’t hesitate to reach out. We’re here to help protect what matters most to you! -Donovan"
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Willynda Keller

December 19, 2025

5  out of  5
rating by Willynda Keller
"Eric was great very helpful. Highly recommend them to you!"
We responded:
"Thank you for your feedback, Willynda. Knowing that you're pleased with the service you received from Erik is truly rewarding for us. So grateful your insurance with us is half of what you paying previously. We appreciate your support! If you have any further needs or questions, please don't hesitate to reach out. -Donovan"
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Jaz mine

December 19, 2025

5  out of  5
rating by Jaz mine
"Chelsea helped me via text and came up with a quote that worked for me! Appreciate your services and glad to be apart of the State Farm fam"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the Donovan Hawkes State Farm office and Chelsea here. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
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Ashley Zentz

December 11, 2025

5  out of  5
rating by Ashley Zentz
"Noah was super helpful fast and friendly customer service:)"
We responded:
"We’re thankful for your feedback, Ashley! It’s our pleasure to assist you with your insurance needs. Thank you for placing your trust in us. If there is anything else we can do to help, please let us know! -Donovan"
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Jane Yuhasz

December 3, 2025

5  out of  5
rating by Jane Yuhasz
"Erik was an incredible associate. I felt like I was talking with a friend! He made the process so simple and painless. I am happy to have him in my corner."
We responded:
"I'm so happy Erik was able to help you with your car insurance. Feedback like that is what we strive for. Thanks so much! -Donovan"
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Angel Tobias Contreras

December 2, 2025

5  out of  5
rating by Angel Tobias Contreras
"Me sentí como en casa, gracias a todo el equipo de Donovan, en especial a Eric el cual me atendió con gran profesionalismo y amabilidad. Los recomiendo 💯%"
We responded:
"We appreciate your review, Angel! We are delighted to know you had a great experience with the Donovan Hawkes State Farm office for your renter's insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
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Jenn Kaz

November 27, 2025

1  out of  5
rating by Jenn Kaz
"Got a quote from him close to TWO YEARS AGO, and I’m still harassed by phone calls and texts to this day. Called me THREE times yesterday back to back, never left a voicemail, but proceeded to text me asking how I’m doing. All of this while I was sleeping. I’ll never recommend Donovan."
We responded:
"Thank you for your feedback, and I sincerely apologize for not realizing you were sleeping during the day. Our intention was never to cause frustration. We’ve been very excited about the recent car insurance rate decreases and have been persistently reaching out because we’ve helped many customers switch and save money recently. We truly want to help you benefit as well. That said, we respect your time and preferences, and we will stop reaching out to you. Please feel free to contact me directly if you’d like to discuss at a more convenient time."
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Tammy Thompson

November 11, 2025

5  out of  5
rating by Tammy Thompson
"Very polite and straight up with everything"
We responded:
"We’re thankful for your feedback, Tammy! I'm so glad you placed your trust in us for your insurance needs. Transparency is so important. If there is anything else we can do to help, please let us know! -Donovan"
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Ashley Reynolds

November 3, 2025

5  out of  5
rating by Ashley Reynolds
"Excellent customer service, found the best deal and price point. Thank you Eric!!"
We responded:
"Ashley, we appreciate your review! We are delighted to know you had a great experience with the Donovan Hawkes Agency State Farm office. So glad we were able to let our customer service shine, and got you the best deal at the best price point. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
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Amber Phillips

November 3, 2025

5  out of  5
rating by Amber Phillips
"Wonderful experience, highly recommend."
We responded:
"Thank you for your 5-star review, Amber! The Donovan Hawkes State Farm team and I are happy to be your good neighbor for your car and renters insurance. We appreciate you! -Donovan"