Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Holt

Angela Holt

August 14, 2025

5  out of  5
rating by Angela Holt
"Was very helpful and kind"
We responded:
"I am so glad you had a 5 star experience with us! Thank you for having us take care of your insurance needs, Angela. -Donovan"
Profile photo of Tekesha Heath

Tekesha Heath

August 8, 2025

5  out of  5
rating by Tekesha Heath
"Very good thanks coy at State Farm he made me very satisfied with my rate"
Profile photo of Leah Reed

Leah Reed

August 8, 2025

5  out of  5
rating by Leah Reed
"Call and ask for Kiersten! Friendly, great service, and talented! Best agent I've dealt with in years!"
Profile photo of Stacy Sopcich

Stacy Sopcich

August 7, 2025

5  out of  5
rating by Stacy Sopcich
"Matt is terrific. Prompt, helpful, a good listener. Totally trust him to do right by us."
Profile photo of Stevie Rae Hill

Stevie Rae Hill

August 5, 2025

5  out of  5
rating by Stevie Rae Hill
"Chelsea is a GEM, helpful, knowledgeable, and personable. Would highly recommend calling her and having her help you with all your insurance needs 😊"
We responded:
"Thank you for taking the time to share your thoughts about Chelsea! We’re glad to know you’re satisfied with the service at the Donovan Hawkes State Farm office. She is a gem! and she was so glad to help you with your car insurance. If you ever have any questions or need assistance, we’re here to help! -Donovan"
Profile photo of Joyce Yao

Joyce Yao

July 31, 2025

5  out of  5
rating by Joyce Yao
"Easy to work with. Went above and beyond for a simple renters policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service on your renters insurance! If there is anything else we can do for your insurance needs, just let us know! -Donovan"
Profile photo of Gregg Dewey

Gregg Dewey

July 28, 2025

5  out of  5
rating by Gregg Dewey
"Very nice people"
We responded:
"We appreciate your review, Gregg! We are delighted to know you had a great experience with the Donovan Hawkes State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
Profile photo of Teresa Covarrubias

Teresa Covarrubias

July 28, 2025

5  out of  5
rating by Teresa Covarrubias
"Nice and patient folks!"
We responded:
"Thank you for your 5-star review Teresa! My State Farm team and I are happy to be your good neighbor! Thanks for placing your trust in us for your insurance needs. -Donovan"
Profile photo of Susie Cooper

Susie Cooper

July 24, 2025

5  out of  5
rating by Susie Cooper
"Noah was helpful, pleasant and knowledgeable in setting me up with the right auto coverage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office in selecting the right car insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
Profile photo of Samantha Caplinger

Samantha Caplinger

July 22, 2025

5  out of  5
rating by Samantha Caplinger
"Chelsea made a daunting call quick, easy, and painless!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. So glad Chelsea took care of you! If there is anything else we can do to help, please let us know! -Donovan"
Profile photo of Brian Reeme

Brian Reeme

July 22, 2025

5  out of  5
rating by Brian Reeme
"Thanks Noah you have been a really great help with getting me setup with the insurance each times 10/10 recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! So thankful for your loyalty over the years. -Donovan"
Profile photo of Terri Prock

Terri Prock

July 18, 2025

5  out of  5
rating by Terri Prock
"Great representation, and I appreciate all the info Matt gave me, very patient with all my questions"
We responded:
"Thank you for your 5-star review! The Donovan Hawkes State Farm team and I are happy to be your good neighbor! So glad we helped educate you and be patient throughout the process to build trust. Thanks for doing business with us! -Donovan"
Profile photo of Greg Radzialowski

Greg Radzialowski

July 17, 2025

5  out of  5
rating by Greg Radzialowski
"Matt was amazing to work with!!"
We responded:
"We appreciate your review, Greg! We are delighted to know you had a great experience with the Donovan Hawkes State Farm office and Mat in particular. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
Profile photo of Gary Delio

Gary Delio

July 17, 2025

5  out of  5
rating by Gary Delio
"I have received great service on the claims I have made. Also they work with me to provide the lowest premiums they can on my casr and home. I appreciate the time they give me to answer questions even when I call back several times asking more questions about the first question."
We responded:
"We’re thankful for your feedback, Gary! It’s our pleasure to assist you with your insurance needs. Claims are never fun, but so glad we were able to assist. We are happy you trust us with your car and home insurance. If there is anything else we can do to help, please let us know! -Donovan"
Profile photo of Matthew Page

Matthew Page

July 9, 2025

5  out of  5
rating by Matthew Page
"The agent matt was super helpful. He helped me save money not only on my car insurance but renters also. I was surprised on how helpful he was. I would recommend this company to anyone."
We responded:
"Thank you for taking the time to share your thoughts on Matt, Matt! We’re glad to know you’re satisfied with the service at the Donovan Hawkes State Farm office. If you ever have any questions or need assistance, we’re here to help! -Donovan"
Profile photo of Nick Geissler

Nick Geissler

July 8, 2025

5  out of  5
rating by Nick Geissler
"Got me in and out fast with all the knowledge I needed and saved some money on monthly bills"
We responded:
"Thanks for the 5 star review, Nick! We are so happy to take care of you with speed and efficiency, and saved you some money with your insurance. Thanks! -Donovan"
Profile photo of Ed Mullis

Ed Mullis

July 2, 2025

5  out of  5
rating by Ed Mullis
"I've known Donovan Hawes for ar least 20 years. I know from experience that Donovan will take good care of you."
We responded:
"Thank you for your 5-star review, Ed! The Donovan Hawkes State Farm team and I are happy to be your good neighbor! It's been great to know you for so long. -Donovan"
Profile photo of Tonja Fox

Tonja Fox

July 1, 2025

5  out of  5
rating by Tonja Fox
"The Agent was very helpful and so nice he deserves a raise he helped me so much saved me hundreds of dollars I’m so grateful and blessed thank you young man"
We responded:
"We’re thankful for your feedback, Tonja! It’s our pleasure to assist you with your insurance needs here at the Donovan Hawkes Agency. So grateful we found a policy that saved you so much money. If there is anything else we can do to help, please let us know! -Donovan"
Profile photo of Shebra Guidry

Shebra Guidry

July 1, 2025

5  out of  5
rating by Shebra Guidry
"Chelsea has great CUSTOMER SERVICE IN ALL HER JOBS!!!"
We responded:
"We’re thankful for your feedback on Chelsea! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Donovan"
Profile photo of mary lavelle

mary lavelle

June 30, 2025

5  out of  5
rating by mary lavelle
"Best insurance agency in South Bend for car insurance, home insurance, and life insurance. Thank you Donovan and Team."
We responded:
"Thank you for taking the time to share your thoughts, Mary! We’re glad to know you’re satisfied with the service at the Donovan Hawkes State Farm office. So grateful we are able to help take care of car insurance, home insurance, and life insurance. If you ever have any questions or need assistance, we’re here to help! -Donovan"
Profile photo of Barry Ramos

Barry Ramos

June 30, 2025

5  out of  5
rating by Barry Ramos
"Called about getting a copy of my policies and Donovan was super helpful and quick with getting it emailed over to me. Great costumer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the Donovan Hawkes State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
Profile photo of Abbz Mazella

Abbz Mazella

June 27, 2025

5  out of  5
rating by Abbz Mazella
"Great customer service, very helpful & polite"
We responded:
"Abbz, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Donovan"
Profile photo of Abbz Mazella

Abbz Mazella

June 27, 2025

5  out of  5
rating by Abbz Mazella
"Awesome customer service! Appreciated the help soooo much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the Donovan Hawkes State Farm Agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Donovan"
Profile photo of Tanner Rieck

Tanner Rieck

June 27, 2025

5  out of  5
rating by Tanner Rieck
"Donovan and Kiersten are absolutely awesome! They take care of you and keep your family in mind. 10/10 would recommend"
We responded:
"Tanner! Thanks so much for those kind words. We are so grateful to have you as our customer! We certainly appreciate you for all the referrals you've given us as well. -Donovan"
Profile photo of Rick Dare

Rick Dare

June 27, 2025

5  out of  5
rating by Rick Dare
"Great service"
We responded:
"Thanks so much for the review of our 5-star service, Rick! Thanks for placing your trust in us when it comes to your insurance needs. We are grateful for you! -Donovan"