State Farm® Insurance Agent Donovan Hawkes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emily Evans
July 14, 2026
5
out of
5
rating by Emily Evans
"I spoke with Larry and he is truly a down to earth guy! Super honest and helpful! I felt a sense of comfort almost like a warm hug when speaking with him. He took the time to explain things without making me feel pressured. If you’re looking for a reliable and trustworthy insurance service, he’s the guy!"
We responded:
"Thank you so much for the 5 stars, Emily! We really appreciate your support and feedback on Larry. He is a valuable member of the Donovan Hawkes State Farm team. If you ever need anything, feel free to reach out anytime. -Donovan"
AARRON BROWN
July 14, 2026
1
out of
5
rating by AARRON BROWN
"Brilliant individual that I talked to who knows what she’s doing!! But the place of business sux like no other..they never answer their phones, customer service bites the big one..I do not recommend 😡"
We responded:
"This review contains false information and is the result of letting go of a prior employee who was not upholding our standards and was having consistent issues with absenteeism and poor customer service. Our priority is providing excellent customer service and following our mission. We take customer satisfaction seriously. We invite anyone with a genuine concern to contact me directly by calling the office number to properly resolve the issue. However, we have no record of any recent customer transactions, service, or customer files under this name matching the claims in this review. Please contact my office directly so we may verify your identity and look into your experiences."
Marty Howard
July 13, 2026
5
out of
5
rating by Marty Howard
"Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review, Marty! It means a lot to the Donovan Hawkes State Farm team here in South Bend to know you had such a great experience with us. -Donovan"
J
July 10, 2026
5
out of
5
rating by J
"I talked to Larry & within two hours he had us signed up for our new policy (which saved us so much). He works fast and is so friendly when it comes to having questions. Highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal here at Donovan Hawkes State Farm, and we’re so happy to know we met your expectations. Larry is quite pleased to hear your feedback. I know he had a great time talking with you about your insurance needs. -Donovan"
Ali Thomas
July 9, 2026
1
out of
5
rating by Ali Thomas
"Wasn’t worth trying, a hassle and outrageous pricing."
We responded:
"This review contains false information and is the result of letting go of a prior employee who was not upholding to our standards and was having consistent issues with absenteeism and poor customer service. Our priority is providing excellent customer service and will uphold our mission. We take customer satisfaction seriously. We invite anyone with a genuine concern to contact me directly by calling the office number to properly resolve the issue. However, we have no record of any recent customer transactions, service, or customer files under this name matching the claims in this review. Please contact my office directly so we may verify your identity and look into your experiences."
Michael Becker
July 9, 2026
1
out of
5
rating by Michael Becker
"Just an overall bad experience"
We responded:
"This review contains false information and is the result of letting go of a prior employee who was not upholding to our standards and was having consistent issues with absenteeism and poor customer service. Our priority is providing excellent customer service and will uphold our mission. We take customer satisfaction seriously. We invite anyone with a genuine concern to contact me directly by calling the office number to properly resolve the issue. However, we have no record of any recent customer transactions, service, or customer files under this name matching the claims in this review. Please contact my office directly so we may verify your identity and look into your experiences."
Tionne Young
July 8, 2026
1
out of
5
rating by Tionne Young
"NOT RELIABLE!! I was given a bad quote by Donovan himself. As soon as my policy went into effect the price went up."
We responded:
"This review contains false information and is the result of letting go of a prior employee who was not upholding to our standards and was having consistent issues with absenteeism and poor customer service. Our priority is providing excellent customer service and will uphold our mission. We take customer satisfaction seriously. We invite anyone with a genuine concern to contact me directly by calling the office number to properly resolve the issue. However, we have no record of any recent customer transactions, service, or customer files under this name matching the claims in this review. Please contact my office directly so we may verify your identity and look into your experiences."
Cynthia Robinson
July 8, 2026
5
out of
5
rating by Cynthia Robinson
"Amazing help and made the switch so simple!!!!"
We responded:
"Thank you for the amazing review, Cynthia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Shaynne Young
July 8, 2026
1
out of
5
rating by Shaynne Young
"Don’t waste your time with this agency. Too much false and fake information given. Not to be trusted"
We responded:
"This review contains false information and is the result of letting go of a prior employee who was not upholding to our standards and was having consistent issues with absenteeism and poor customer service. Our priority is providing excellent customer service and will uphold our mission. We take customer satisfaction seriously. We invite anyone with a genuine concern to contact me directly by calling the office number to properly resolve the issue. However, we have no record of any recent customer transactions, service, or customer files under this name matching the claims in this review. Please contact my office directly so we may verify your identity and look into your experiences."
CeeCee
July 3, 2026
5
out of
5
rating by CeeCee
"When it come to the insurance and quote you all are real good and also for rental insurance to and you guys keep up the good work"
We responded:
"Ceecee, thank you so much for the wonderful review! We really appreciate your kind words. I'm so glad we were able to help you with your renter's insurance. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Donovan Hawkes’s Team—we are always here to help! -Donovan"
Tina Jefferson
July 1, 2026
5
out of
5
rating by Tina Jefferson
"Erik Kimbler was the State Farm rep that I spoke with. Only because of his outstanding personality and our mutual interest for the 80's era, did I become a State Farm customer again. Thank you, Erik for changing my outlook with State Farm!"
We responded:
"Tina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Donovan Hawkes’s Team! Erik had such a great time connecting with you. Glad to have you back here as a customer again! -Donovan"
Olivia Sterry
June 29, 2026
5
out of
5
rating by Olivia Sterry
"Erik was great and helped me save $ highly recommend"
We responded:
"Thank you for your kind review of State Farm Agent Donovan Hawkes’s Team. We appreciate it! I'm glad to hear Erik was able to build you a great value with your insurance package and helped save you money. Thanks! -Donovan"
James Conley
June 29, 2026
5
out of
5
rating by James Conley
"Erik Kimbler at State Farm was a huge help. He took the time to walk me through everything and made sure I understood my options so I could make the best decisions for my auto insurance. I really appreciated his guidance and how easy he made the whole process. 10/10, I would definitely recommend him."
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team here at Donovan Hawkes State Farm to exceed expectations when it comes to all insurance needs. I'll make sure to share this with Erik! So glad we were able to help you with your car insurance. -Donovan"
Induce My Purpose, Inc.
June 22, 2026
5
out of
5
rating by Induce My Purpose, Inc.
"They’ve helped me stay on top of my payment dates and insurance coverage."
We responded:
"It is a pleasure to hear what a wonderful experience you have had with State Farm Agent Donovan Hawkes’s Team! Thank you for being a loyal customer of ours for so long. We are grateful for you placing your trust in us for your insurance needs. -Donovan"
Brian Moore
June 19, 2026
5
out of
5
rating by Brian Moore
"Coy Brown made this experience extremely satisfying and simple"
We responded:
"Thank you for the amazing review, Brian! It is truly the goal of the Donovan Hawkes State Farm team to exceed expectations when it comes to all insurance needs. I'm so happy to hear Coy took great care of you. Thanks! -Donovan"
Aebin Sin
June 16, 2026
5
out of
5
rating by Aebin Sin
"Eric was very helpful and quick with my car insurance! Thanks for helping out"
We responded:
"Aebin, it is a pleasure to hear what a wonderful experience you have had with Erik and the State Farm Agent Donovan Hawkes’s Team! So glad we were able to help you with your car insurance at such a great rate! It's a pleasure. -Donovan"
Miles Bogart
June 16, 2026
5
out of
5
rating by Miles Bogart
"Larry was really nice! Even though he was new, he knew his stuff and was on top of things"
We responded:
"Wow, thank you for the 5-star review, Miles! I'm so happy that Larry was able to assist. The Donovan Hawkes State Farm team deeply appreciates your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! -Donovan"
Jaime Daniel Guzman
June 16, 2026
5
out of
5
rating by Jaime Daniel Guzman
"Amazing staff! I personally got to work with Coy an amazing guy super attentive. I’m positive that whoever you get on the team will give your their 100% this is THE State Farm."
We responded:
"Jaime, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Donovan Hawkes’s Team! So glad we were able to assist. We are pleased to take care of your insurance needs. -Donovan"
Joseph Anglin
June 15, 2026
5
out of
5
rating by Joseph Anglin
"Best quote available! Fast service. Was a long day but I finally got the quote I was looking for."
We responded:
"Joseph, thank you for your wonderful review of State Farm Agent Donovan Hawkes’s Team! Our goal as to get you the best value for your insurance needs. So glad we could help! -Donovan"
Maria Jackson
June 1, 2026
5
out of
5
rating by Maria Jackson
"The staff was professional, friendly, and very helpful. They took the time to answer all my questions and made the process easy to understand. I appreciate the excellent customer service and feel confident knowing I’m covered. Highly recommend!”"
We responded:
"Hello Maria, We're delighted to hear about your insurance experience here at Donovan Hawkes State Farm! We truly appreciate your recommendation of us and will work hard to continue going above and beyond for your insurance needs! As always, our team is looking forward to your next visit. We look forward to seeing you again soon. -Donovan"
Ashley Zentz
May 28, 2026
5
out of
5
rating by Ashley Zentz
"ERIC was super helpful fast and friendly customer service:)"
We responded:
"We’re thankful for your feedback, Ashley! It’s our pleasure to assist you with your insurance needs. Thank you for placing your trust in us. If there is anything else we can do to help, please let us know! -Donovan"
Malaika M
May 20, 2026
5
out of
5
rating by Malaika M
"I spoke with Erik and he made my transition of car and renters insurance so easy! He answered all my questions, and I appreciate the rates I was offered. Very helpful and kind customer service!"
We responded:
"Hi Malaika, We appreciate the time you took to give us such a great rating! We are happy to read that Erik has been able to provide exceptional service for you and your car insurance and renters insurance bundle. We are so happy to hear the rates at the Donovan Hawkes State Farm office were great for you. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime! -Donovan"
Nicole Allred
May 19, 2026
5
out of
5
rating by Nicole Allred
"Eric was fantastic answering all of our questions and was very patient."
We responded:
"Hello Nicole, Thanks so much for taking the time to share your positive experience with Erik! We are happy to read that the Donovan Hawkes State Farm team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon! -Donovan"
Michael Blake
May 6, 2026
5
out of
5
rating by Michael Blake
"Great experience working with Noah."
We responded:
"Hello Michael, We are grateful and appreciate the time you took to leave your review of the Donovan Hawkes State Farm team. We're thrilled that you had a great insurance experience at our location. As always, our team is looking forward to your next visit. It was a pleasure to serve you. -Donovan"
Jeannie Stuckey
May 1, 2026
5
out of
5
rating by Jeannie Stuckey
"Noah from State Farm called me and at first I was reluctant to talk with him because of a previous bad experience with State Farm. However he worked to gain my trust and I found that I would get significant savings by going with his recommendations. He worked with me to add my son into the policy and to make some rather complicated adaptations. All in all, we will save about five to $600 a year on two cars insured"
We responded:
"Hello Jeannie, Thanks so much for taking the time to share your positive experience with Donovan Hawkes State Farm! We truly appreciate your recommendation of our office and how we overcame a bad previous experience with another agency and will work hard to continue going above and beyond! We work hard to provide customers with a great insurance experience and look forward to continuing to do the same for you! So glad we were able to save you so much at the same time! See you next time! -Donovan"