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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arianna Navarro

May 8, 2025

5  out of  5
rating by Arianna Navarro
"Matt was great!"
We responded:
"Arianna, thank you for reviewing our State Farm office! Thank you for placing your trust in us for your insurance. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Donovan"
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Andrew Fowler

May 7, 2025

5  out of  5
rating by Andrew Fowler
"Matt did a fantastic job of helping me switch over my insurance. He made the process incredibly quick and asked plenty of questions to ensure I had the full and proper coverage that I needed!"
We responded:
"We’re honored by your positive feedback, Andrew! We look forward to continuing to provide you with great service! So glad we made sure to show our value and build a package to your liking with your full coverage. If there is anything else we can do for your insurance needs, just let us know! -Donovan"
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Andrew Martin

May 7, 2025

5  out of  5
rating by Andrew Martin
"Matt did a great job."
We responded:
"Thank you for reviewing our State Farm office and your review of Matt! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Donovan"
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Beverly Smith

May 7, 2025

5  out of  5
rating by Beverly Smith
"Matt Hall was very helpful and patience.. I highly recommend this man to help you get what you need . Thank you Matt."
We responded:
"Thank you for your fantastic review! I'm thrilled to hear that Matt provided you with helpful and patient service. At Donovan Hawkes State Farm, we prioritize our clients' needs, and it’s great to know that Matt exceeded your expectations. Your recommendation means a lot to us! If you or anyone else needs assistance with insurance or has questions, feel free to reach out! -Donovan"
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Harold Lanning

May 6, 2025

5  out of  5
rating by Harold Lanning
"Explained everything well took your time with me and great service clarity was unbelievable"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with the Donovan Hawkes State Farm team. Our goal is to provide exceptional service and clarity in every interaction, and it's wonderful to know that we took the time to explain everything thoroughly for you. If you have any further questions or need assistance with your insurance needs, please don't hesitate to reach out. -Donovan"
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Noah Parkhurst

May 6, 2025

1  out of  5
rating by Noah Parkhurst
"they screwed up my billing because they couldn't get the bill to my correct amount and then make me pay for the screw up! These people are so incompetent i have to constantly call in every other month to find out some crazy change or charge for whatever reason its like i have to do homework all the time with these people! 0 out of 5 stars if i could. Do not trust these people with your time and money they are not that good at car insurance in my opinion."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced with the billing cycles from the company. I know when changes are made, they are not processed or applied immediately and that may cause confusion and frustration on a future bill. Your feedback is important to us, and we appreciate the chance you've given us to work with you to resolve the issue. Please contact us at your earliest convenience to continue to resolve. -Donovan"
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Vanessa Ledesma

April 24, 2025

5  out of  5
rating by Vanessa Ledesma
"Noah helped me out with getting set up with insurance. He answered all my questions i had and made me feel good about everything."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Donovan Hawkes State Farm office. If you ever have any questions or need assistance, we’re here to help! -Donovan"
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Carol Balmer

April 22, 2025

5  out of  5
rating by Carol Balmer
"Extremely helpful, friendly. Noah was very patient and took time to explain everything. I enjoyed working with him. And feel relaxed knowing I can depend on the facility with any questions that I have. Thank you so much."
We responded:
"Thank you for taking the time for a great review, Carol! We’re glad to know you’re satisfied with the insurance service. So grateful to have you as our good neighbor. If you ever have any questions or need assistance, we’re here to help! -Donovan"
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Adoracion Rader

April 16, 2025

5  out of  5
rating by Adoracion Rader
"Extremely helpful and kind people."
We responded:
"Adoracion, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Welcome to the Donovan Hawkes State Farm family. -Donovan"
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Tonja Fox

April 10, 2025

5  out of  5
rating by Tonja Fox
"The Agent was very helpful and so nice he deserves a raise he helped me so much saved me hundreds of dollars I’m so grateful and blessed thank you young man"
We responded:
"We’re thankful for your feedback, Tonja! It’s our pleasure to assist you with your insurance needs. So grateful we found a policy that saved you so much money. If there is anything else we can do to help, please let us know! -Donovan"
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kristi Arnold

April 4, 2025

5  out of  5
rating by kristi Arnold
"They always work with me with any help or trouble or whatever I need !! They are great !! They even save you money any way they can I pick them every time!!"
We responded:
"Kristi, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Donovan"
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Isis Chase

April 4, 2025

5  out of  5
rating by Isis Chase
"Noah was able to get me a cheap quote and the process was fast and easy!"
We responded:
"We’re thankful for your feedback of the Donovan Hawkes State Farm Agency! It’s our pleasure to assist you with your insurance needs. So glad the process was smooth, and we were able to save you some money. If there is anything else we can do to help, please let us know! -Donovan"
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Priscilla Gipson

March 28, 2025

5  out of  5
rating by Priscilla Gipson
"Coy was persistent with contacting me when needed. Great communication!! He did everything he could to get me onboard with discounts and a good rate for auto insurance."
We responded:
"Thank you for your 5-star review, Priscilla! The Donovan Hawkes State Farm team and I are happy to be your good neighbor! So grateful Coy was able to help you with your car insurance needs and get you discounts and a great rate! -Donovan"
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Lexie Balaadeva

March 27, 2025

5  out of  5
rating by Lexie Balaadeva
"Coy from State Farm helped me understand every step of how insurance works and what fit best for me! Also got me the best rates. Recommend!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Coy provided such informative and helpful service. Your recommendation means the world to us at Donovan Hawkes State Farm!"
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Josh Captain

March 19, 2025

5  out of  5
rating by Josh Captain
"10/10 amazing customer service, Coy was very friendly and helpful."
We responded:
"Thank you for reviewing the Donovan Hawkes State Farm office! We’re thrilled to know you had a positive experience with Coy; your satisfaction is our top priority! Thanks for placing your trust in us for your insurance needs. We look forward to continuing to support you. -Donovan "
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Ashley Lang

March 18, 2025

5  out of  5
rating by Ashley Lang
"Was recommended by a coworker and they are GREAT!!! Lowered both my auto and home policies, very easy to work with and honest."
We responded:
"We’re thankful for your feedback, Ashley! It’s our pleasure to assist you with your car and home insurance needs. Glad we saved you so much! If there is anything else we can do to help, please let us know! -Donovan"
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Mohit Suri

March 18, 2025

5  out of  5
rating by Mohit Suri
"Quick and comfortable in issuing me the policy."
We responded:
"We appreciate your 5 star review! Thanks for placing your trust in us for your insurance needs. Glad we were able to find you a great policy. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Donovan"
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Jennifer Born

March 13, 2025

5  out of  5
rating by Jennifer Born
"Great experience switching insurance for home and vehicles!! My questions and concerns were clearly answered. Noah takes the time to make sure you are making an informed choice."
We responded:
"We’re thankful for your feedback, Jennifer! It’s our pleasure to assist you with your insurance needs, including your home and car insurance. Glad we were able to help you understand. If there is anything else we can do to help, please let us know! -Donovan"
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FREESWAY

March 13, 2025

5  out of  5
rating by FREESWAY
"Great service kind person 👍"
We responded:
"Thank you for your 5-star review! The Donovan Hawkes State Farm team and I are happy to be your good neighbor! -Donovan"
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Linda Wood

March 11, 2025

5  out of  5
rating by Linda Wood
"Very friendly, helpful and knowledgeable. Help me save $250/year."
We responded:
"We’re honored by your positive feedback, Linda! We look forward to continuing to provide you with great service for your! So glad we were able to get you a personal price plan and save you that much. If there is anything else we can do for your insurance needs, just let us know! -Donovan"
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Kevin Pelton

March 10, 2025

5  out of  5
rating by Kevin Pelton
"Noah was very helpful he made joining State Farm easy! Definitely will recommend people to join because of him!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Noah is a great representative of the Donovan Hawkes Agency, and we are so pleased to have him here. If there is anything else we can do for your insurance needs, just let us know! -Donovan"
Profile photo of Logan Karl

Logan Karl

March 7, 2025

5  out of  5
rating by Logan Karl
"I just recently moved to Indiana and needed home, auto, and business equipment coverage insurance. I worked with Noah Adams and he made the entire process smooth and easy. His communication and knowledge about the policy’s was top notch. They gave me great prices when bundling all of my insurance together! Absolutely recommend working with them if you are in a stage of either switching to a new provider or setting up insurance for the first time!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs, including your home, car, and business insurance. If there is anything else we can do to help, please let us know! So happy you place your trust in us!! -Donovan"
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Jacob Fletter

March 6, 2025

5  out of  5
rating by Jacob Fletter
"Taught me alot, was vary help full and took time to explain everything to me before i signed up."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! So glad we could help educate you and help you understand your great insurance coverage here. -Donovan"
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Melissa bickel

March 5, 2025

5  out of  5
rating by Melissa bickel
"Always get great service"
We responded:
"Hey Melissa, thank you so much for the five-star review. I am so happy my team was able to provide you with such great service!"
Profile photo of Ida Guiles

Ida Guiles

March 5, 2025

5  out of  5
rating by Ida Guiles
"The agent was very kind and did what he could to make the process as easy as possible"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service here at Donovan Hawkes State Farm Agency! If there is anything else we can do for your insurance needs, just let us know! -Donovan"